Help
Symptoms:
* Unable to license my Echo System
Resolution:
* The EchoSystem checks the current time of the server to confirm it is in sync with Network Time Protocol, if there is a discrepancy of 90 seconds or more the licensing will fail. If out of sync, re-sync server system time with NTP.
* Confirm Echo360 has issued a license for your system.
If the steps above do not resolve your problem please contact Technical Support toll free at 877-ECHO360 Option 2 or send email to support@echo360.com.
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Echo360: ESS - Licensing Fails 5/20/2008
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- Advanced Member
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- Group: Moderators
- Posts: 40
- Joined: 17-July 09
- Location:Dulles, Virginia
- Organization:Echo360
- Title:*
Posted 17 July 2009 - 12:55 PM
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