Echo Device slow load via browser

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Echo Device slow load via browser

#1 Toan Le

Newbie

Group: Members
Posts: 1
Joined: 26-March 10
Location:Chicago, IL
Organization:UIC-College of Pharmacy
Title:computer tech

Posted 09 April 2010 - 04:20 PM

Hello everyone,

I am able to access the echo device via IE or Firefox but sometime it is very slow and sometime it said "Device Time: Appliance Not Responding" when I click on the Monitor Tab. Our current Echo Version 2.15.17.078

The only work around that I have is to power cycle the appliance and then everything is back to normal. Attached is the log file. Could someone please review it and see if anything out of ordinary on the log.

Does anyone ever experience that or know what the problem is?

Thanks,

Toan

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#2 Brett Dalton

Member

Group: Echo360
Posts: 107
Joined: 20-September 09
Location:Melbourne, Victoria, Australia
Organization:Echo360
Title:Technical Services Engineer

Posted 08 June 2010 - 01:30 AM

Is this just one device or several having this isssue? We had one which this would happen when it got too hot and lockup on an earlier firmware.

BRETT

Brett Dalton
Technical Services Engineer

Echo360
M: + 61 408 871 045
bdalton@echo360.com

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