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Video problem with Mac I cannot get the video to record on my Mac system.

#1 User is offline   jdennis897 

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Posted 08 September 2011 - 09:43 AM

I cannot get the video to work on my ECHO 360 system with my Mac. The audio and iSight work fine but the video will not come up. Any suggestions?
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#2 User is offline   Brett Dalton 

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Posted 11 September 2011 - 05:36 PM

Just a quick question to clarify, is it personal capture you are having problems with? and what version of OSX are you using?
Brett Dalton
Technical Services Engineer

Echo360
M: + 61 408 871 045
bdalton@echo360.com
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#3 User is offline   David Angelovich 

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Posted 20 September 2011 - 12:06 AM

Same issue here. I'm on Personal Capture v4.0.25268.
I'm using two screens, and neither one will show an image in the input selection screen, and neither will record video.
Audio and iSight are fine though.

I believe it was fine in one of the first releases of ESS v4, but not in this latest release.


EDIT: Mind you, I'm on 10.7, and the Customer Portal says there are known problems with it... so that's probably why.
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